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Service Transformation Center
What is it?
Assessment Centre
Design and Build Centre
Business Management Centre
Implementation Centre
People Management Centre
Consulting
Service Consulting
Service IT
Requirements Gathering
Vendor Selection
IT Architecture Design
Service Accelerators
What are they?
Trainings
Training
What to expect?
Business Development
Leadership in Digital Service Transformation
TRUSTED ADVISOR
CUSTOMER EXPERIENCE DESIGN
Service Business Model Design
Management
Field Service Manager
Support Centre Manager
Service Sales Manager
Service Manager
Service Parts Manager
Front Line Staff
Field Service Engineer
Field Service Planner and Scheduler
Field Service Scheduler
Customer Care
Service Sales Professional
ADVANCED SERVICE SALES PROFESSIONAL
Technical Support
Field Application Specialist
Service Back-Office
Success stories
Insights
All Insights
Benchmarking
Best Practices
Brand Management
Business Case
Connected Service
Customer business related Services
Customer Experience Design
Customer Experience Implementation
Employee Experience
Field Service
Go-to market models
Growth
Learning & Development
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Topics:
BUSINESS CASE
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GO-TO MARKET MODELS
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GROWTH
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SERVICE AS GROWTH DRIVER
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SERVICE BUSINESS MODELS
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SERVICE DIGITALISATION
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SERVICE INNOVATION
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SERVICE OPERATING MODEL
|
SERVICE TRANSFORMATION
|
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