Connected Service

Join us on May 26th at the Grand Hotel in Stockholm for the Executive Leadership roundtable organised by Noventum, PTC and ServiceMax.  During the event several examples will be discussed on how successful companies have put a strategy in place around Connected Service to transition away from a break & fix type service model to a more preventive and proactive model.

As many manufacturers know, the value is no longer in their products but in how customers use their products to generate value. It is no longer enough to be responsive to customers, today you must be pro-active in preventing problems and providing value adding services.

Smart Connected Field Service Management enables manufacturers to connect to their installed base of machines, directly monitoring performance, receiving early alerts and fixing problems remotely or dispatching field engineers and parts early to avoid mission critical production disruptions. Connected machine data also drives business optimisation services.

Hilbrand Rustema, Managing Director at Noventum Service Management, will moderate the discussion between senior executives attending this roundtable with the purpose of highlighting the opportunities and implications of moving to a preventive and proactive service business model. 

Click here to register or to find out more.

Is ‘work harder and cut costs’ the only option?