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INSIGHTS

Growing through the brand

Growing through the brand

Do you know why your customers choose you? Customers nowadays select your brand and stay loyal to...

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Beyond Technology Leadership

Beyond Technology Leadership

A lot of successful companies stay ahead of the game by being a leader in technology.R & D depar...

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How to Boost Sales

How to Boost Sales

Why are service sales in the limelight now? In the wake of the recession, companies are strugglin...

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Happiness in Your Service Organisation

Happiness in Your Service Organisation

Service and people are naturally synonymous, particularly given that people account for almost two t...

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Become More Customer Centric

Become More Customer Centric

Customer metrics used by firms today tend to be rear-view mirrors reporting the past or dashboards r...

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Top 10 best practices to manage skills shortage

Top 10 best practices to manage skills shortage

A skills gap occurs when there is a mismatch between the skills that businesses need to sell and del...

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