Happiness in Your Service Organisation
Service and people are naturally synonymous, particularly given that people account for almost two t...
Read More
Become More Customer Centric
Customer metrics used by firms today tend to be rear-view mirrors reporting the past or dashboards r...
Read More
Success Criteria for Digital Service Transformation
February 2020, Hilbrand Rustema, Founder and Managing Director of Noventum Service Management spoke ...
Read More
Drivers for Growth in Service post COVID-19 webinar
What were the challenges, results and lessons learned from manufacturing companies when making the t...
Read More
The Service Centricity Playbook
The ‘service’ topic is hot! The spotlight is on service to differentiate, diversify, and grow your b...
Read More
Whitepaper: Overcoming the Barriers to Servitization
With ever increasing internal and external market pressures, manufacturers have been searching for w...
Read More