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INSIGHT

5 steps to understand how customers develop their perceptions about your brand

5 steps to understand how customers develop their perceptions about your brand

Delivering superior experiences to customers has many benefits for optimising returns on investments...

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The Business Case for Predictive Maintenance

The Business Case for Predictive Maintenance

CAN THE MAINTENANCE COSTS OF A 50-METER SUPERYACHT BE REDUCED BY 10%, USING PREDICTIVE MAINTENANCE? ...

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Benchmark your service business against the industry leaders

Benchmark your service business against the industry leaders

Service organisations want to grow their service business and improve profitability. Noventum’s S...

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Top 10 Best Practices to Recruit and Retain Service Talent

Top 10 Best Practices to Recruit and Retain Service Talent

The challenges in recruiting and retaining service talent In the current economic climate, the gr...

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New industry standard for Service Parts Management

New industry standard for Service Parts Management

Service Parts Management involves the coordination of activities, such as demand forecasting, networ...

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7 steps to uncover the potential of IoT

7 steps to uncover the potential of IoT

Recent advances in technology put Internet-of-things (IoT)-innovation on top of the management agend...

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