Key takeaways from the live panel discussion with two service business frontrunners - Schneider Electric and HORIBA AUTOMOTIVE in Paris!
Together with the French Forum for Technological Innovation & Transformation (FITT) - Noventum recently hosted a live panel discussion to answer the question "How do leaders innovate through services for the benefit of their customers?”
Two of our consultants - Bernard Thesis and Michel Burckart joined as speakers to highlight service business growth potential with proven service transformation strategies. Service leaders - Cyrile Godinot from Schneider Electric and Jean-Pierre Surin from HORIBA Automotive, enriched the discussion with their first-hand experiences and real-life examples of service organizations that have already gone through a service transformation.
After the panel discussion, three key takeaways were identified that explained how service business growth can be achieved. Here is the overview of the takeaways:
- Digitalize your service and transform data into value for customers.
- Put people at the heart of your transformation,
- Understand the maturity level of your service business to be better able to set up your service transformation strategy & roadmap!
Read the key takeaways and reach out to us if you have questions or if you would like to learn more!
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