Field Service in Amsterdam

Noventum is pleased to announce the collaboration with Field Service in Amsterdam on a:

Interactive Workshop E: Leading Global Service Transformations To Profitable Growth

The joining speaker will share experiences based on their success stories:

  • Mr Trausti Árnason, Global Service Director of Marel and John Prendergast, Corporate Adviser – Service, Marel Food System, execute their Simple, Smarter, Faster transformation Initiative with successfully use of the service industry standards.
  • Mr Julien Laran, Head of Supply Chain & Operations, Business Unit Services, BOBST, introduced Management Training and People Development with SCP Certified Training Programmes to create sustainable business processes with well-defined roles and competency requirements, comprehensive work instructions, training materials, and performance metrics.
  • Paul Noble, Service Manager North West Europe, Tecan successfully select service SW Vendors using the SCP IT Compliance program.

During this workshop, the speakers will discuss how they have been driving profitable growth by successfully transforming their global service organisations. Learn how these companies have overcome their challenges through benchmarking, adopting service standards and best practices, and implementing service solutions.

Participants will discuss their own service transformation challenges with the panel. The discussion will be facilitated by Hilbrand Rustema, Managing Director of Noventum Service Management Consultants.  

Have a look at the full programme here.

Field Service, Europe’s leading event for service, support and customer care will run 6-8 December 2017 with over 55 heads of service speakers focusing on digital transformation and next generation service. 

You can find more information about the conference here and register here.

Last date of subscription:
Wednesday, December 6, 2017
€2399 Plus VAT where applicable
NH Collection Amsterdam Grand Hotel Krasnapolsky
Noventum helps you to get understanding of your Service Business, provides you with best practices, and to deploy your transformation process to generate profitable growth