Our Partners

IFS

IFS offers agile, industry-proven, global enterprise software for demanding industries. Key capabilities are provided via our enterprise resource planning (ERP), enterprise asset management (EAM) and Service Management solutions. Within Service Management we deliver connected field service management, world class planning and scheduling optimization, reverse logistics and depot repair, warranty & contract management and omnichannel contact center capabilities, with an unrivalled depth and breadth integrated with your ERP and/or CRM landscape.

Microsoft Dynamics CRM

Microsoft Dynamics energizes and empowers business connections with real time information and collaboration. Together with Microsoft Dynamics CRM we offer complete IT solutions for your service organisation.

ServiceMax

ServiceMax is a global leader in asset-centric Field Service Management Software that maximizes asset performance and helps companies differentiate with service. They continue to innovate within the industry and evolve with their customers as their needs change and grow. The combined power of ServiceMax – with field service management and real-time communication solutions – enables their customers to transform their service from reactive break-fix model to predictive service that minimizes unplanned downtime.

HSO - a Microsoft Dynamics Partner

With smart data and the newest generation Microsoft Dynamics 365 technology HSO helps companies to make your digital transformation a reality. They have over 25 years of experience working with companies like yours, working together to overcome complex challenges and make an impact based on solid advice and knowledge of your industry.

InUse

InUse is a start-up dedicated to the manufacturing industry that simplifies the exploitation of manufacturing data thanks to its integrated industrial IoT solution available as a service.

This solution is both aimed at manufacturers willing to combine operational performance and higher eco-efficiency, as well as at equipment manufacturers (OEMs) wishing to accelerate their transformation towards Equipment As A Service through innovative digital services offering. 

Created in 2015, the solution is now in operation in more than 150 factories around the world, notably in the food & beverage, waste sorting, renewable energies and discrete manufacturing industries.

Advanced Services Group at Aston Business School

The Advanced Services Group - a centre of excellence in research and practice on servitization and advanced services at Aston Business School - combines an unmatched depth of knowledge with unrivaled industrial experience of servitization. It is the world's first and only centre dedicated entirely to understanding and promoting servitization.

Service Strategies

Service Strategies advances service excellence by providing training, consulting, certification and industry standards programs that ensure delivery of consistent, high-quality service and support. Together we deliver services to unlock the service potential of businesses all over the world.

AFSMI

The Association for Services Management International (AFSMI) is the only global organization focused on promoting the knowledge, understanding, and career development of executives, managers and professionals in the high technology services and support industry. We are a proud partner of the Dutch and Spanish associations.

KVD e. V.

With more than 1,600 members the Kundendienst-Verband Deutschland e. V. is the leading professional association for service-experts, executives and young professionals in Europe, focused on the development of modern service. Furthermore, it builds strong collaborations between the service economy and science.