Is a company that makes cloud-based software designed to help business find more prospects, close more deals and provide customer service. Customer 360, their complete suite of products, unites your sales, service, marketing, commerce, and IT teams with a single, shared view of customer information, helping you grow relationships with customers and employees alike.
VISIT THE WEBSITEDevelops software solutions used by small businesses, medium businesses, and large corporations. SAP software collects and processes data on a single platform, from raw material procurement to production and customer satisfaction. SAP solutions can be installed 'on-premise' at a user's location(s) or deployed from the cloud, enabling companies to analyze and efficiently design the entire value chain
VISIT THE WEBSITEDrives smarter, better business interactions with its knowledge management solutions. When customers and employees have issues, Lighthouse illuminates the path with instant answers. They use advanced technologies and take an innovative approach to build knowledge management solutions.
VISIT THE WEBSITEProvides a comprehensive range of advisory services uniquely focused on supporting organisations in the asset finance industry across Europe, Middle East & Africa (EMEA), with global coverage via The Alta Group.
VISIT THE WEBSITEOffers a platform for a fast‑changing world, built to optimize processes, make work more intuitive, and create new value. By digitizing and automating siloed processes, they dramatically improve experiences for those who work for you and those who work with you.
VISIT THE WEBSITEStands for high-performance, innovative Field Service applications. Some of the world’s best-known companies rely on our solutions to offer their customers excellent service. Their customers are convinced by the unique characteristics of our highly user-friendly, individually customizable service components
VISIT THE WEBSITEIs a proud Global Consulting Partner of Salesforce specializing in Service Cloud and Field Service. With a focus on delivering custom solutions to industry leaders across the globe, we are dedicated to helping organizations achieve their service goals and optimize their resources.
VISIT THE WEBSITEEmpowers you to answer complex questions faster and to make the right decisions with knowledge computing and enterprise AI. Their cloud-based, standardized products are right where users need them – optimally integrated into your processes..
VISIT THE WEBSITESpare Parts 3D edits DigiPartTM, a unique end-to-end software which enables you to apply additive manufacturing to your spare parts and reduce obsolescence, lead times, minimum order quantity, inventory levels.
VISIT THE WEBSITEIs a software dedicated to equipment manufacturers who want to create value and compete through connected services. They leverage IoT Technologies to collect data from your connected products, they turn into useful information and add all the workflows and UIs you need to create, deliver and capture value.
VISIT THE WEBSITEIFS offers agile, industry-proven, global enterprise software for demanding industries. Key capabilities are provided via our enterprise resource planning (ERP), enterprise asset management (EAM) and Service Management solutions. Within Service Management we deliver connected field service management, world class planning and scheduling optimization, reverse logistics and depot repair, warranty & contract management and omnichannel contact center capabilities, with an unrivalled depth and breadth integrated with your ERP and/or CRM landscape.
Visit the websiteMicrosoft Dynamics energizes and empowers business connections with real time information and collaboration. Together with Microsoft Dynamics CRM we offer complete IT solutions for your service organisation.
Visit the websiteServiceMax is a global leader in asset-centric Field Service Management Software that maximizes asset performance and helps companies differentiate with service. They continue to innovate within the industry and evolve with their customers as their needs change and grow. The combined power of ServiceMax – with field service management and real-time communication solutions – enables their customers to transform their service from reactive break-fix model to predictive service that minimizes unplanned downtime.
Visit the websiteWith smart data and the newest generation Microsoft Dynamics 365 technology HSO helps companies to make your digital transformation a reality. They have over 25 years of experience working with companies like yours, working together to overcome complex challenges and make an impact based on solid advice and knowledge of your industry.
Visit the websiteInUse is a start-up dedicated to the manufacturing industry that simplifies the exploitation of manufacturing data thanks to its integrated industrial IoT solution available as a service.
This solution is both aimed at manufacturers willing to combine operational performance and higher eco-efficiency, as well as at equipment manufacturers (OEMs) wishing to accelerate their transformation towards Equipment As A Service through innovative digital services offering.
Created in 2015, the solution is now in operation in more than 150 factories around the world, notably in the food & beverage, waste sorting, renewable energies and discrete manufacturing industries.
Visit the websiteThe Advanced Services Group - a centre of excellence in research and practice on servitization and advanced services at Aston Business School - combines an unmatched depth of knowledge with unrivaled industrial experience of servitization. It is the world's first and only centre dedicated entirely to understanding and promoting servitization.
Visit the Advanced Services Group websiteService Strategies advances service excellence by providing training, consulting, certification and industry standards programs that ensure delivery of consistent, high-quality service and support. Together we deliver services to unlock the service potential of businesses all over the world.
Visit the websiteThe Association for Services Management International (AFSMI) is the only global organization focused on promoting the knowledge, understanding, and career development of executives, managers and professionals in the high technology services and support industry. We are a proud partner of the Dutch and Spanish associations.
Visit the Spanish AFSMI websiteWith more than 1,600 members the Kundendienst-Verband Deutschland e. V. is the leading professional association for service-experts, executives and young professionals in Europe, focused on the development of modern service. Furthermore, it builds strong collaborations between the service economy and science.
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