Every quarter we research service industry trends and best practices and provide:
- Thought-provoking insight into relevant trends, challenges, case studies and performance data.
- Interactive workshops (in local language) in an informal and trusted atmosphere where service leaders can meet, share and co-create best practices and elect which will become industry standards.
- An opportunity to invite c-level executives and create awareness of the service business potential and strategic implications.
- Online access to the latest service industry standards and best practices, webinars and podcasts with service leaders sharing their experience.