What is the future of your
service business?

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We help you to achieve growth by designing proactive services

Service transformation services

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Improve employee performance through new skills learned in our training

Training services

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WHAT WE DO

We help you to identify your customer’s service needs, design new services,
implement new service business models, select and implement service IT
solutions, manage the service transformation, and train/develop your people.

Service Transformation Centre

Self-service and interactive knowledge base
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Consulting

Grow faster with reduced effort
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Service IT

Service Management solution
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People Development

Outstanding service employees
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Service Accelerators

Boost your service performance
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how to lead your
digital service transformation

We have assisted hundreds of companies to create new profitable and sustainable revenue streams by:

Setting the climate for service transformation

Our methods and knowledge help you to define the right priorities, ensure that you develop services for which there is customer demand and enable you to engage your organisation and get funding for the full service transformation programme

Dealing with organisational resistance

We help you to manage the service transformation programme, ensuring engagement from the C-suite and other stakeholders and having a path for escalations in case issues need to be solved

Developing internal skills and capabilities

We will help you to design, develop and implement every element that is needed to successfully achieve your strategic service business goals of the service transformation programme