More information about Wilhelm's background and experience

Wilhelm Taurel is a Senior Consultant and Head of the German office Taurel Service Management Consultants, part of the Noventum Service Management Consultants Group; a leading European Management Consulting firm 100% specialized on Strategic Service Management, and is based in Düsseldorf Germany

His specialism is in Service Management within the Technology Services industry. Wilhelm has over 30 years experience in management and consulting of international services organisations. He is a former manager for strategic marketing and System Integration business with a leading multinational, European IT Group and pioneered the field of Service Marketing and Service Management in the German IT industry.

Wilhelm usually interacts with most of the leading Services Providers in the IT industry and is Vice President and Head of the center for education and research of the AFSMI German Chapter, the leading international association of Service Executives in the Technology Services industry. He is also engaged as a Lecturer in academic education for international service management. Wilhelm actively leads several experience exchange circles of professional services leaders in the German IT industry. Through cooperation with renowned leading universities and research institutes Wilhelm actively participates in the emerging field of Service Science and Engineering on a national and European level. 

In 1979 Wilhelm Taurel took his first operational service management responsibility. He started his professional career in 1972 as a System Engineer, then was a Project Manager in the sales organisation of a European computer manufacturer, after having completed Business Administration studies at the Applied Sciences Cologne

Areas of expertise:

- Management and Marketing in Professional Service
- Internationalisation in the French-German IT industry
- Service Strategy, Marketing, Business Development, Portfolio and Offer Management
- Service Management Education and Research

Clients include: Yokogawa Europe, Demag Cranes, Op Tel Informatik, Hitachi Data Systems, Wincor Nixdorf International, Netzing Solutions, Siemens, and Océ-Technologies to name but a few.

Wilhelm Taurel
Taurel Service Management Consultants

Phone: + 49 21 12 10 2673
Mobile: +49 17 08 57 52 91
Fax: + 49 (0)12 12 56 19 53 902
Email: wilhelm.taurel@noventum.eu
Web: www.noventum.eu 
Calendar Check my availability on-line