The Field Service Management Course is designed to further develop practical management skills required by managers, resulting in the optimisation of productivity in service operations and an improved customer experience.
The Trusted Advisor Course is part of the global service industry standards and best practices and the focus is on increasing customer orientated behaviour in every aspect of the employee, in a consistent way.
This four and a half day course is created to provide training on the fundamentals of management relative to the support environment, and to enhance the inherent skills and knowledge of support managers.
