Home | Contact us | Legal & Privacy | Login | Register | Jobs            
  • About us
    • What We Do
    • Why
    • How
    • Who
    • Where
  • Your Challenges
    • Generating Growth
    • Improving Sustainability
    • Increasing Productivity
  • Solutions
    • Customer Experience
    • Best Practices
      • What Are Best Practices?
      • Why use Best Practices?
      • Best Practices as Components
      • How to use Best Practices
      • Deliverables
    • Powerful People Performance
    • Service Benchmarking
      • Productivity
      • Advanced Productivity
      • Service Effectiveness
      • Process & System Performance
      • Management Practices
      • People Competency
      • Customer Experience Assessment
    • Service Process Management
    • Operational Excellence
    • Sustainability in Services
    • Customer Feedback
  • Training
    • Overview
    • Open Course Schedule
  • Private Equity
    • About Private Equity
    • Investment Strategy
    • Investment Criteria
    • Partnership for Growth
    • Getting Started
  • Research
    • Overview
    • Low Cost-High Value
    • Service Transformation
    • Publications & Reports
    • Events schedule
  • Events
  • Insights

Leadership Part 1: Psychology of Leadership

  • People Development
  • Service Excellence

 

‘He who knows why can endure almost any how’
                                                                         – Friedrich Nietzsche

Friedrich Nietzsche may have held some radical views on the nature of humanity; but in this dictum the German philosopher makes an astute point on leadership. Far from subscribing to any idea of endurance however, Noventum’s Asher Cohen argues that one of the tenets of leading –be it in business, politics or social activism, is about speaking to the heart.  

Introducing our Service Leadership Course, Cohen talks about why good leadership is about providing purpose, why women make better leaders than men, and why ultimately, it’s all about talking to people’s hearts.

Asher Cohen studied psychology, philosophy and mathematics at Berkeley, University California before fulfilling a number of leading international marketing and innovation assignments for Procter & Gamble, British Telecom and Friesland. He is currently a consultant with Noventum.



Login to read the full article

Register here in case you don't have an account yet
Register new password here in case you do not know the password of your account
All personal data is strictly confidential and will not be shared with others
»
  • Login or register to post comments

Related Insights

  • NOVENTUM CASE STUDY: How one company sought happiness in its path to growth
  • Happiness in your Service Organisation
  • How to Become More Customer Centric with Better Customer Research
  • Noventum Hosts Roundtable on Question of Standardisation or Personalisation in Association with AFSMI
  • Achieving Operational Excellence In Your Service Business
  • People Management: How effective is your people development strategy?
  • Why People Development Is Key to Transforming Your Services

Related Services

  • Operational Improvement Assessment
  • Online Powerful People Performance Sample Assessment
  • Trusted Advisor Course
  • Support Center Management
  • Professional Services Management Course
  • Service Sales Specialist Course
  • Account Management Course

NEW INSIGHTS
 
How to Boost Sales in the Wake of the Crisis
NOVENTUM CASE STUDY: How one company sought happiness in its path to growth
Happiness in your Service Organisation
How to Become More Customer Centric with Better Customer Research
NOVENTUM IN 2012: Looking Back and Looking Forward

 

Economics_Book

view full length video 

 

Service-Training

Home | Contact us | Legal & Privacy | Jobs
Copyright 2006-2012 Noventum Service Management
Follow us on: