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Advanced benchmarking of the productivity of field service, support centre or professional services activities is done by performing regular web based activity analysis. The result is a periodic report that shows in which processes low value adding activities are performed that can be reduced or eliminated by the use of best practice processes and systems. The report will indicate the value of improvement opportunities by which you can prioritise improvement projects.
Small & Mid Companies, Advanced Productivity Benchmark - 2750,- Euros Request a sample report Activity analysis to detect all low value activities in service operations that can be eliminated or reduced, aimed at companies with no more than 50 employees (FTE) in their service organisation Mid to Large Companies, Advanced Productivity Benchmark - 4250,- Euros Request a sample report Activity analysis to detect all low value activities in service operations that can be eliminated or reduced, aimed at companies with up to 250 employees (FTE) in their service organisation Large Companies, Advanced Productivity Benchmark, Fees upon request Request a quotation Activity analysis to detect all low value activities in service operations that can be eliminated or reduced, aimed at companies with more than 250 employees (FTE) in their service organisation Productivity Advanced productivity Service effectiveness Process & system performance Management practices People competency
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