What We Do

Noventum Service Management is a firm specialised in Strategic Service Management. We assist large and medium size businesses to differentiate their service offerings and add more value for their customers through field services, support centres, professional services and sales organisations.

Our global research activities provide the resources to help our clients innovate with new insights and ideas; staying ahead of the competition by exploring the future of service management.  

We develop and test innovative service management tools and methodologies in conjunction with our world-wide network of clients; assisting them to innovate and identify successful business strategies and best practices through facilitated experience sharing.  

Our approach is collaborative and driven by transfer of knowledge, methodologies and tools. The knowledge stays after we have left.

Noventum Service Management Consultants enable our clients to capitalise on the service potential in their business and to be at the cutting edge of service innovation.

Our consultants are respected professionals, and have a minimum of 10 years service industry experience as a senior executive of a leading service company and also have a proven track record as service management consultant. They are able to inspire others through their knowledge and vast experience of the service industry and can transform your business effectively and reliably, minimising business risks and producing short, medium and long term benefits.

We have expanded internationally into seven European countries, North America and Asia Pacific enabling our senior consultants to better understand your global challenges.