| Wednesday, September 22, 2010 - Birmingham | ||
| Overview | ||
This breakfast event will be held at Oracle BVP Birmingham and coincides with Service Management Europe exhibition. The Forum will comprise a small group of selected customers and prospects who will be attending the NEC Service Management conference and who are particularly interested in considering service management solutions. Welcome by Oracle and buffet breakfast funded by Oracle
Introduction and scene-setting by Noventum
Keynote Strategy Presentation by Noventum and Short Q&A
Case Study demonstrating Best Practices and short Q&A secured by Noventum
Oracle Presentation demonstrating “Thought Leadership” and short Q&A
Discussion and debate of issues and Close – moderated by Noventum
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| Objectives | ||
Attendees will gain insight into: | ||
| Who should attend? | ||
Selected customers and prospects who will be attending the NEC Service Management conference and who are particularly interested in considering service management solutions. The forum will attract Chief Officers, senior managers, service managers or directors worldwide with responsibility for service delivery for field service operations, support centres, professional services organisations, managed services and outsourcing services. | ||
| Date: | September 22, 2010 | |
| Time: | 08:00 | |
| Location: | Oracle, Birmingham | |
| Contact information: | Downton/Noventum Service Management Consultants | |
| Directions: | Oracle Corporation UK Ltd., Blythe Valley Park, Shirley, Solihull, West Midlands. B90 8AD. | |
| Host: | Downton/Noventum Service Management Consultants, Birmingham | |
| www.noventum.eu | ||
