Noventum Service Management Consultants - Events Feed

Service Leadership Course - Netherlands

Thu, 26 Jan 2012 14:06:47 +0100

Start: 6 Mar 2012 - 09:00

End: 21 Mar 2012 - 17:00

De Service Leadership Cursus biedt een compacte en complete richtlijn voor een succesvolle service transformatie.
This Course will be held in Dutch language.

Service Leadership Course - UK

Thu, 26 Jan 2012 14:07:34 +0100

Start: 13 Mar 2012 - 09:00

End: 21 Mar 2012 - 17:00

The Service Leadership Course is a concise and integrated guide to successful service transformation.

Customer Feedforward - What Customers Really Want - Webinar

Mon, 30 Jan 2012 09:50:44 +0100

Start: 15 Mar 2012 - 16:00

End: 15 Mar 2012 - 17:00

Most successful service businesses have adopted a brand driven service strategy and are transforming to a service led, customer focused business. This requires adequate and actionable customer insight and an ongoing maintenance of this customer insight.

Live Roundtable: Service Design & Deployment to Profitable Growth

Thu, 26 Jan 2012 14:09:19 +0100

Start: 29 Mar 2012 - 14:00

End: 29 Mar 2012 - 18:00

In these current times, service is one of the ways (sometimes the only one) to grow. CEO’s are now pressing their Service executives to find new services to speed service growth.

Service Leadership Course - Germany

Thu, 26 Jan 2012 14:09:57 +0100

Start: 17 Apr 2012 - 09:00

End: 16 May 2012 - 17:00

The Service Leadership Course is a concise and integrated guide to successful service transformation.

Research - Low Cost Service Delivery Models

Thu, 26 Jan 2012 14:11:01 +0100

Start: 24 Apr 2012 - 00:00

End: 24 Apr 2012 - 00:00

This research survey will investigate how companies are dealing with the challenge of delivering higher service levels ant reduced costs.

The Service Factory

Mon, 30 Jan 2012 21:01:08 +0100

Start: 5 Jun 2012 - 16:00

End: 5 Jun 2012 - 17:30

The service factory consists of a service delivery model and service sales model that is configured using standard components from a corporate library, resulting in personalised experiences that are repeatable and consistent.