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« September 2010 »
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Webinar: Service Economics - The Economic Impact of Services in Business
Start: 9 Sep 2010 16:30
End: 9 Sep 2010 17:30
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Service Economics Breakfast Discussion Forum
Start: 22 Sep 2010 08:00
End: 22 Sep 2010 10:00
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NEW INSIGHTS
 
Current crises calls for smart service leadership Part II:Grow by taking care of your people as well as your customers (Summary)
Current crises calls for smart service leadership part I: An introduction to service leadership
People Development: A Crucial facet to successful service transformation
The value of trained leaders in undertaking Service Transformation
Video: Winning Assessment Approaches to Identifying Improvement Opportunities for Operational Excellence

 

 

 

Publications

 

 

Economics_Book

 

 

 

 

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