Noventum’s library of best practices and service industry standards are provided on-line. Subscribers will enjoy remote telephone support and will be assisted by a dedicated consultant. Subscribers will also enjoy a free subscription to Noventum’s newsletter to be kept up to date about the latest best practices or new service industry practices that become available to them.
Programme fees for subscriptions to Noventum’s on-line library of best practices and service industry practices vary depending on the type of best practice required. This will depend on various factors:
- Number of process components required
- Size of service operation ranging from small and medium size companies to multinationals
- Level of maturity of service operations
- Types of services provided
- Service Management Application. e.g. SAP, Oracle, Microsoft Dynamic AX/Nav
- Level of support required e.g. Phone support, Training modules, On-site consulting, Auditing & Certification
If you would like to know if there is a best practice that addresses your challenges please contact us for further information.